Dear Member,
We have been working closely with our membership software providers to create a “Self Top Up” feature for Members to use to top up their House Accounts.
I am pleased to advise that this has now been finalised and this feature is readily available for members to use on their mobile devices and computers.
It is very frustrating and time consuming for staff and members when a House Account needs to be topped up before a purchase can be made from the bar or golf shop. It holds up service of other members while the top up is being made.
Members will now be able to top up their House Accounts anytime, preferably before they even arrive at the Club or even when they are in the bar or on the golf course before they buy the next round!
Self Top Up should make it better for everyone and the staff hopefully wont have to chase after members to remind them to top up.
I have prepared two instruction documents for members to refer to which guides them through each step to top up their account either on their phone or on a computer. Members can also view their balance to check whether they need to top up.
Instructions on how to top up your House Account with a mobile device – Click HERE
Instructions on how to top up your House Account with a computer – Click HERE
Now we have set up the self top up for House Accounts we will be able to commence the self serve registering for golf comps in the Golf Shop. It is vital that members accounts are funded to ensure the self serve registering for comps works as your account must be funded to enable entry to the comp via self serve registration. Further details on the Self Serve Registration for golf comps will follow in due course.
If any members have any questions regarding the Self Top Up feature please reach out to me or the office staff.
Thanks
Craig Murdoch
GENERAL MANAGER
